FAQ: private transfers in Venice, Cortina and the Dolomites.

We focus on transfers to the Dolomites and Italy’s major cities, fairs and events, chauffeur services at disposal and private tours. Send your route and date to confirm feasibility and availability.

A transfer covers an agreed journey between pickup and destination. A service at disposal covers an agreed period and programme, with stops, waiting arrangements and the finishing point set out in the proposal.

List each movement, time, location and passenger count, along with the company or organiser’s contact. Simultaneous journeys and additional arrangements are subject to availability and confirmation.

Yes. Security and bodyguard support can be arranged on request through a specialised partner. Tell us the date, location and type of support you need. Information about the partner company is provided directly on request; arrangements are confirmed individually.

Use the meeting point and contact details in your booking confirmation. For airport journeys, provide the flight number and notify us if your travel plans change.

Airport pickups include 60 minutes of waiting from the actual landing time under our standard policy. Additional waiting is charged at €50 per hour, pro rata. Notify us of changes and check the conditions confirmed for your booking.

Our Mercedes-Benz V-Class carries up to 7 passengers and a maximum of 10 suitcases. Tell us the number and size of your bags, and mention skis, pushchairs or oversized items so we can check the arrangements.

Yes, include how many seats are needed and the children’s ages. Suitability and availability must be confirmed before you travel.

The vehicle can reach road-accessible points, not every hotel in Venice’s historic centre. Share your hotel address so the road arrival point and any separate onward connection can be clarified.

No. It sends an enquiry for review. Your booking is confirmed separately after acceptance of the proposal and receipt of confirmation.

Under our standard policy, cancellations more than 24 hours before the service are free; between 24 and 12 hours, 50% is charged; less than 12 hours, 100% is charged. Any special terms are disclosed before confirmation. See the Terms of Service for the complete policy.

The standard allowance for other pickups is 15 minutes. Additional waiting is €15 per 15 minutes or part thereof. Check the arrangements and any special terms in your booking confirmation.

The available payment methods, currency and payment schedule are stated in your proposal. No payment is taken through this enquiry form.